WELCOME TO SHOPBBBROOKE! Orders containing ready to ship items only will ship in 7-10 business days. Orders containing Minnie Ears will ship in up to 5 weeks.

DAMAGED/MISSING ITEMS

All orders are inspected and packed with care before they are sent out to you! If your order arrives damaged or and item is missing, this must be reported within ten (10) days of delivery.  We will gladly provide a replacement of the same item free of charge, or in the event the item is out of stock, a store credit in an equal amount.

 

If your order is damaged in transit by the United States Postal Service, the link below can be used to file the appropriate damage claim.

https://www.usps.com/help/claims.htm

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